Bone Density Reporting and SaaS?

What is SaaS and what is its relevance to bone density reporting?

SaaS stands for Software As A Service. The financial model and logistics behind SaaS may be compelling for bone densitometry given low reimbursement rates.

A key characteristic of SaaS is that users pay for only what they use. Also startup costs are typically minimal.

With SaaS software the same fully featured software is available regardless of the size of the company using the software. BoneStation, for example, is a SaaS software package for reading bone density scans. The set of features is the same for all customers regardless of size of the practice. Practices performing 200 scans a month are using the same software as those performing 1000 scans a month.

There are other cost savings to SaaS. For example, SaaS software packages usually include support and upgrades. With the traditional model, software packages frequently have costly annual maintenance fees (typically priced at 10% to 20% of the original software). And upgrades are an extra cost too.

There are other benefits to SaaS.

Software based on the SaaS model is often times “cloud based”, meaning it runs in a web browser. There is no special client software to install on each user’s computer. This implies convenience, in that the software can be used on any computer with a browser. Installation and support are easier and less costly also.

Software As A Service is a newer model for offering technology and software. It provides many advantages, in terms of price and convenience – appealing characteristics for bone density practices running on tights budgets.

There is No Need to Re-Enter DXA Data When Reporting

Many bone densitometry practices re-enter patient and DXA scan data when creating reports.  Accuracy is critical because interpretation is based on this data.  Key patient information includes gender, date of birth, and ethnicity.  Important bone mineral density data includes BMD, T-Scores, and Z-Scores. 

Physicians and their staff often re-enter the data manually from the DXA printout into templates.  Sometimes reports are transcribed.  Radiologists typically dictate the numbers into a report.  All of these are error prone.

This data re-entry step is completely unnecessary.  DXA machines support DICOM, which is an electronic format that contains all the patient and BMD data.  While BMD numbers are burned into the DICOM image and can be viewed.  The DICOM format also contains the BMD data within discrete fields.  Software can recognize and extract this information!  We have touched upon this point in prior postings such as these: The Evolution of Bone Density Report and Bone Density Reporting and PACS.

The benefits of bone density specific reporting software, such as BoneStation, become apparent with electronic availability of DXA data.  Software can calculate change in BMD, highlight if change is significant, calculate a FRAX score, and even suggest an interpretation. In addition, the data can be displayed on a report in a way that is desirable and visually appealing.

Computerizing the handling of DXA data not only reduces errors, but it increases efficiency, and shortens turn-around time of reports.

Advantages of an online Questionnaire for DXA-based bone density reporting

BoneStation is an enterprise class bone density reporting solution.  It makes bone densitometry practices more productive by streamlining the workflow of technologists, physicians and administrators.

The assessment for osteoporosis and fracture risk became more complicated when FRAX was introduced about ten years ago.  In addition to the DXA measurements, the patient’s medical history had to be considered when interpreting bone density scans.

FRAX is built into BoneStation’s web-based interface.  When using BoneStation, the DXA machine’s questionnaire is not used.  Instead BoneStation’s online questionnaire is used and BoneStation calculates a FRAX score.

This provides many advantages over using the DXA for FRAX.

  • Technologists and physicians can view and/or modify the questionnaire from anywhere as long as they have access to BoneStation.
  • The FRAX score appears on the report along with the indicated risk factors (from the questionnaire).
  • The questionnaire is readily available to the reading physician during review.  The reading physician can even modify the questionnaire.  The FRAX score generated by BoneStation will be adjusted.  There is no need to have the technologist modify the questionnaire at the DXA and regenerate the FRAX score.
  • Questionnaire’s are saved with each bone density report and can be recalled at any later time.
  • BoneStation has the ability to provide a warning if a questionnaire has not been filled out for a patient.

The workflow for questionnaires is straight-forward in BoneStation.

  • The technologist typically fills out the questionnaire (but this is not always the case).  The questionnaire is stored in a Questionnaire Queue and assigned to the scans when they are transmitted to BoneStation.
  • During review, the reading physician has access to the questionnaire and can even modify answers on the questionnaire.
  • When the reading physician finalizes the study, the questionnaire is saved in BoneStation along with the report.
  • Both the report and questionnaire are available to be recalled at a later time.

Click here for more about bone density imaging workflow.

Next time the patient has a bone density test, answers from the prior questionnaire pre-populate the new questionnaire that is used for the visit.

BoneStation includes a standard questionnaire, which is sufficient for FRAX.  Questionnaires may be customized for a bone density practice.

An online questionnaire has an additional advantage in research environments.  With all data being stored centrally in BoneStation, it is easy to perform data mining.

Reviewing DXA Scans on the Web with BoneStation

BoneStation is a web-based reporting solution which increases the productivity of bone density testing providers, including technologists, physicians, and administrators. In this article we focus on physicians who are responsible for the review and interpretation of BMD and VFA scans.  The physician will essentially do the following: select the exam to review, assess the technical quality of each scan, and  generate the report by filling in the various components (Assessment, Recommendations, Fracture Risk, etc). We describe that process in further details below.

The Review List and Initiating the Review Process

The physician starts by looking at The Review List, a list of recently performed BMD scans which need to be read.

BoneStation Review List

Review List shows scans awaiting review. (click for full size)

 

 

In this case the system shows 29 exams ready to be reviewed. Notice the drop down menus at the top.  These are particularly useful in situations where there are multiple DXA machines and multiple reviewers.  The Exam Date filters the list to show scans performed on a particular day.  The Location filters the list based on the DXA machine’s geographic location.  The list can also be sorted by Patient, Exam Date, and Referring Physician. In this Review Step 1, the physician  initiates the review process by clicking on Create Report (left button).

Selecting the relevant historical scans

Review Step 2 appears as “Select Comparison Scans”. During this step the current PA spine scan and all historical PA spine scans are displayed in summary fashion.  Prior scans that the physician does not want included can be excluded from the report by clicking the Exclude checkbox.

On Review Step 2 prior scans may be excluded.  (click for full size)

On Review Step 2 prior scans may be excluded. (click for full size)

 

 

The screen shows a summary of each prior scan, including scan date, scan mode, serial number of DXA machine, analysis date, and relevant BMD data.  If a prior scan was performed on a different DXA or using a different scan mode, the corresponding data would be highlighted in red.  This alerts the reviewer to the fact that he may want to exclude the scan.  For example:

Scan mode differs and is highlighted.

 

 

 

 

 

 

 

 

 

Looking back at Review Step 2, notice that “OK” appears in the Tech Quality column for the 11/10/2011 scan.  The 2011 scan has a report that was created in BoneStation and its technical quality was evaluated to be OK at the time of review.  Clicking OK pops up that report for immediate viewing.

Assessing Scan Quality

Click the Continue button to move to the next step.  On Review Step 3 one can compare the images of the current scan and the baseline.  Additional images, with scan data, may be viewed by clicking the dates in the Other Historical Scans section.

Specify scan quality

Review Step 3

On Review Step 3 the reviewer indicates the technical quality of the scan as either OK, marginal, or uninterpretable.  When one of the latter two is selected, one or more reasons must be picked in the second column.  If a scan is designated as uninterpretable, it will not be used in the final assessment. It is also during this step that a reviewer may request for a scan to be reanalyzed.  In this case the physician reviewer is prompted to send instructions to the technologist via email.  The scans are retained in BoneStation in a separate “Awaiting Reanalysis” queue.

Summarizing the Report

Clicking the Go To Next Scan button repeats this process for the remaining scans.  When the final scan is viewed, the Go To Next Scan button changes to Add Recommendations.  At this point the content of the various report sections are filled in.

Recommendations

Report sections are filled in, some automatically. (click for full size)

 The Summary screen can show a variety of optional report sections.  In the above example:

  • The Comparison To Prior Studies section gives a verbal description of change.
  • The Assessment section gives the interpretation.
  • The Current and Past Treatments section lists treatments as entered on the electronic questionnaire.  We did not discuss the questionnaire much during this article.  Note that it is available throughout the review process via the Questionnaire link.
  • Next visit is the suggested followup.
  • FRAX Results is the fracture score.  In the above example a FRAX score was not calculated because the patient is osteopenic.
  • Comments provides for general comments.

Note that there are drop down menus with many sections.  These contains macros of frequently used phrases that may be easily entered in to the report. The physician can also manually enter information into any section.

In Summary

This was a brief overview of the review process.  Many features, such as the integration into EMR systems, were not described or were only touched upon to keep the article short. If you would like to learn more, feel free to contact us.  Of course we are happy to hear from you if you have specific topics you’d like covered in future articles. Thank you.

Workflow for Bone Density Practices

This posting is the second in a series that discusses cloud based computing and benefits to bone density providers.  For a brief description of The Cloud and cloud based computing, see our earlier posting.

In this article we’ll focus on workflow.  A typical bone density department has several participants involved in processing bone density scans.

  • Technologist – interacts with patient and performs scan and analysis
  • Reviewing Physician – interprets scans and creates report
  • Scheduler – in a multi-DXA center, may need to schedule patient on same DXA as prior exam
  • Office Staff – distributes and/or prints reports

A cloud-based system can make an entire team function more efficiently and smoothly.  Each participant interacts at a different phase in the scanning and reporting process and can be prompted to perform their part of the work at the appropriate time.

Here is a screenshot of the workflow process in BoneStation.  The first column is the patient; second column shows the scans, and the third column is the exam status.  Of course, the tasks can be sorted and filtered by the status.

This screen shot demonstrates work to be done and where each exam is in the process.  Each participant can then focus on their tasks in moving the exam through the process.

  • A technologist will be interested in Exam Pending, which means that BoneStation is awaiting for a scan(s) – in this case a hip scan.  When the hip scan arrives the exam goes to Exam Ready.
  • Exam Ready indicates the exam is ready to be reviewed.
  • Being Reanalyzed means the reviewing physician has requested a reanalysis.
  • Reviewed means a report has been created and it needs to be distributed and/or printed.

Cloud based software lends itself to making teams more productive.    Multiple users have access to the same information and processes.  This is difficult to achieve with desktop software, which typically isolates users from each other.

The Cloud and Bone Density Reporting

The current trend in software is “The Cloud“.  Maybe you’ve heard of it?  What does it mean for bone density providers?  In this posting, we’ll provide an overview of the cloud.  Future postings will assume this very basic understanding of The Cloud.

In short, The Cloud reflects storing of data on the Internet.  Some examples are online banking and email (such as gmail).  In these cases, the checking and savings account info and email may not reside on your PC.  Instead, the data is on a “server” somewhere out on the internet (“The Cloud”).

Access to data is typically provided through an application that is usually a web browser, but not always.  For example, banks typically provide a web based application to log in and manage checking and savings accounts.  Google provides email access through http://www.gmail.com.  You may also access gmail through an email client, such as Thunderbird or Outlook.  Mobile access to your email is via a phone app.

In understanding cloud-based computing, it may be useful to contrast it with the old way of doing things – desktop computing.  With desktop applications, one worked in a more isolated manner, on a PC.  Data is stored in files on the PC’s hard drive.  While it is possible to share and collaborate with others, it requires more work than cloud based applications.

In terms of business applications, including bone density practices, cloud based applications are likely to be classified as “enterprise class” applications.  Enterprise class applications are characterized by making entire teams work better and more efficiently.

  • Information is more easily shared among team members
  • A workflow can be instituted which improves team efficiency and reduces errors
  • Data is robust, it is backed up

The next few blog postings will highlight some benefits and touch upon how Cardea Technology‘s BoneStation realizes the benefits of the cloud via as an enterprise class application.

Bone Density Reporting and PACS

In our last post, The Evolution of Bone Density Reporting, we looked at how reporting for DXA progressed from manual reporting to cloud based solutions.  We skipped a method of reporting that utilizes Picture Archiving and Computer Systems (PACS).  Many radiologists use PACS for a variety of modalities, including DXA.  We’ll examine bone density reporting with PACS and make comparisons with DXA specific reporting solutions that were discussed in the prior post.

PACS is a key tool used by modern radiology departments.  A typical system consists of a large amount of digital storage, high fidelity DICOM display terminals, and software.  A variety of modalities (digital x-ray, CT, MRI, DXA, etc…) transmit scans to PACS utilizing DICOM.  The images are stored in PACS and can be viewed via DICOM displays.  The amount of storage determines how long images can be recalled and viewed.  After a period of time, images are typically archived and may not be immediately available.

Bone density reporting is often performed with PACS and dictation software.  Typically a radiologist will view a bone density scan on a DICOM display while also dictating or transcribing a report.  This process is consistent with how radiologists create reports for other modalities.

One disadvantage to dictation/transcription is quality.  In our last post we noted quality was addressed with the DXA manufacturer provided reporting software as well as BoneStation.  Bone density scans contain images plus quantitative data, such as BMD, t-score, and z-score.  DXA specific software extracts the data and places it in a report.  With dictation, the radiologist must speak these values in order to transfer them into the report.  This method of transferring numeric data into a report is reminiscent of manual reporting – errors may occur.

It is important to note that the bone density quantitative data is available in two ways within the DICOM transmission.  First, the data is burned into the bone density scan image.  When a radiologist views a bone density image in PACS, it is these values that are transcribed.  There is very little else that can be done with data burned into an image.  Second, and more importantly, bone density data (BMD, t-score, z-score, etc) is also available as values in private DICOM elements.  These values may be extracted, parsed, and placed in a report. Software may read these values and perhaps even aid in decision making.  Calculations, such as change in BMD may be performed in software.  A FRAX risk factor may also be calculated.

We have seen few systems that utilize the values in the private DICOM elements.  PACS is largely used for storing and displaying of images and while it works well with many modalities, it typically ignores BMD data in DXA scans.  The process of dictation/transcription represents a somewhat manual method of transferring the values from the scan into a report.

Another important capability of reading DXA scans is to follow a patient’s progress.  A reader of bone density scans typically compares a current scan with historical scans – by viewing scans side-by-side. Regions of interest (ROIs) are compared for consistency over time.  PACS usually retains images for a certain amount of time.  Historical scans may not readily be available, however.

In summary, PACS is a great tool for modalities that produce images only.  For DXA scans, however, there is a gap in handling of quantitative data that is available in the bone density scans.  In actuality, it lacks the capabilities of even the first generation of bone density software reporting tools.

The Evolution of Bone Density Reporting

Introduction
In this article we’ll examine bone density reporting and how it has evolved over the years.  Bone density testing is a relatively new test.  Reimbursement for bone density tests wasn’t approved until the mid 1990s.  DXA machines became the primary method used to measure bone mineral density.   Initially, there was little to aid physicians who reviewed bone density scans, as the process was largely manual.  Now there is a cloud based solution.

We’ll take a brief trip, chronologically, through the advances in bone density reporting.   Improvements in reporting will be discussed.  Quality, convenience, and cost improvements will also be noted.

We break down the evolution of bone density reporting into three stages:

  • Manual reporting makes use of pencil and paper or word processors to generate reports.
  • Desktop solutions are first generation software package produced by the DXA equipment manufacturers.
  • Cloud (web) based solutions, such as BoneStation.

Radiologists often use another method to review bone density scans.  This involves the use of PACS with  dictation or transcription.  We’ll look at this option in more detail in a future article.

Background
A bone density scan is a somewhat unusual test.  It has the qualities of both an imaging procedure and lab test.  The scan consists of an image plus numerical data, such as bone mineral density (BMD), t-score, and z-score.

The process of evaluating bone density scans is referred to as reading, reviewing or interpreting bone density scans.  Physicians are specially trained to read bone densitys scans.  A reviewing physician typically looks at both the scan image and numerical data.  It is common to compare current scans with a patient’s prior scans.  A typical report  may include the numerical scan data, an assessment (for example, osteoporosis, osteopenia, or normal), recommendations, and a statement about change in bone mineral density (BMD) – assuming the patient had prior scans.

The Evolution
Manual Reporting
In the beginning, bone density reports were created manually.  DXA machines produce printouts of scans.  A printout contains a scan image and tables of numbers, including bone mineral density (BMD), t-score, and z-score.   The data was typically re-entered into a word processor and an assessment was typed in.  The scan image was usually omitted, since it was difficult to get the scan image into the report.

The disadvantages to this method are quite obvious:

  • Data entry of the bone density quantitative data (BMD, t-score, z-score) is error prone.
  • The only way to compare a scan with prior scans is to have the printouts of the prior scans, and this involves manual labor to pull old charts.
  • Storage of paper scans and reports can be costly.
  • To calculate change in BMD, during review, is also be labor intensive.
  • It was difficult to include images in a report.

Desktop Solutions
Eventually the DXA manufacturers implemented the DICOM standard.  DXA machines could then transmit bone density scans to other computers.  Soon after, the DXA manufacturers provided desktop software applications that could communicate DICOM and receive bone density scans.  A physician could install the desktop software on his office PC and have bone density scans transmitted to it.  Using the software, he could then create a bone density report.  The report could be stored in an electronic format – a data file.

This software was an advancement and addressed issues with the manual method:

  • Quality was improved mainly due to elimination of data entry.  The software could extract the quantitative data from the DICOM transmission and place it in the report.
  • Reports could contain images.
  • Reports took an electronic form and could be stored that way.

Desktop reporting also introduced new problems.

  • Where are electronic reports stored?  Would they remain on the PC of the reading physician?  What if there are multiple reading physicians?
  • How could one recall an old report easily?  Even though reports were stored electronically, the desktop applications offer no easy way to access an old report.
  • What about privacy or security issues with storing scans (in DICOM format) and reports on a PC hard disk?
  • How are reports backed up?

The desktop software also represented an additional cost – both direct and hidden.  The main direct cost was the software itself.  The DXA manufacturers offered the software for purchase.  Hidden costs included addressing the problems described above.  Additional tools and infrastructure are need to backup electronic data, store reports on a network, organize reports (in a database) to be easily searchable, and provide security and privacy of electronic data.

The side effects of introducing desktop software vary depending on the number of bone density tests performed.  A high volume provider may have an IT department in place and the infrastructure for addressing storage, backup, and security may exist.  A low volume provider may have to hire expertise in these areas.

Cloud
The “cloud” solution is BoneStation.  The term “cloud” is today’s common lingo for storing data out on the Internet.  Scans are transmitted, via DICOM, to BoneStation.  Reviewing physicians log into BoneStation’s web application and can view scans – images and data – and create reports.

BoneStation solves the problems of the manual and desktop methods.   Scan data (BMD, t-score, z-score, etc) is automatically extracted and made available on the report.  No data entry is needed.  BoneStation also makes prior scan images and reports available during the review process, which was a shortcoming of the desktop solutions.

New problems introduced by the desktop software are also addressed.

  • Reports are stored centrally, in an enterprise class database.
  • The database is backed up, which prevents data loss.
  • An easy to use search mechanism provides the ability to easily search for and view old reports.
  • Access to BoneStation is secure.  One must be granted authorization to access BoneStation in order to see bone density data.
  • Data transmitted to and from BoneStation is encrypted, which maintains privacy.

In addition, there are additional clinical advantages:

  • Prior scan images and data are available – even during review.
  • Old medical history questionnaires are also available, which is useful with FRAX.

Cloud based solutions often solve a wider spectrum of problems while also being more cost effective.  BoneStation addresses issues of quality, security, data integrity, and privacy.  It is easy to install and use, requiring simply a web browser and internet access.

Costs are typically lower with cloud based solutions.  Startup costs are low and cloud solutions are typically offered on a per usage basis.  BoneStation is offered on a cost per report basis.  In addition, BoneStation addresses hidden IT costs, such as storage, backup, and privacy and there are no upgrade and maintenance fees.

Summary
While bone density testing is relatively new, there are modern solutions available for reporting.  The initial desktop solutions addressed quality issues related to data re-entry.  The most recent solutions are more comprehensive and address clinical, quality, and information technology problems while keeping costs low.

Additional links:

BoneStation – cloud-based bone density report for DXA.

Reading bone density scans on a mobile device with BoneStation.